Free delivery Lithuania-wide* on orders €30+

Delivery and Pick-up

Delivery and Pick-up Policy

Vilnius Same Day Delivery

NOTICE: From 26 August 2021 to 7 September 2021 'Vilnius Same Day Delivery' may be delivered the next day.

  1. If the address is within the Vilnius City Municipality, as delineated here: https://goo.gl/maps/Q7uPS1kXbQAioBPL6; the order will be delivered directly to you by Ziticity the very same day! 5 days a week (Tuesday to Saturday) when an order is received by 14:00. After 14:00 it will be delivered the next delivery day.
  2. Vilnius Same Day Delivery will be between 15:00 and 20:00.
  3. Delivery is free (within Vilnius as outlined in 1.) on all orders at least €30. Booyah!
  4. Vilnius Same Day Delivery for orders up to €29.99 delivery is charged at a flat rate of €5 within Vilnius (see 1. for area).
  5. Upon ordering ‘Vilnius Same Day Delivery’ at checkout the buyer undertakes to provide an exact delivery address and contactable phone number. The buyer must be available to receive the delivery at the nominated address between 15:00 and 20:00.
  6. The buyer undertakes to accept the goods them-self and to provide proof of age at the time of delivery. Goods can only be purchased by, and delivered to persons over 20 years of age.
  7. As proof of age is required at delivery, unfortunately we cannot leave an order unattended. In the case that the buyer is not available at the nominated address to receive the delivery we will contact you to make other arrangements for delivery. If re-delivery is required and we have attempted delivery and we have not been otherwise notified of unavailability (see 3.), we may at our discretion charge for delivery (we’re not jerks... but don’t be jerks either if-ya-know-what-i-mean).
  8. All orders are in accordance with the restrictions and prohibitions specified in the Law on Alcohol Control of the Republic of Lithuania (i.e. orders are not executed from 20.00 to 10.00, from 15.00 to 10.00 on Sundays and 1 September).
  9. new skanu may cancel an order due to shortage of materials, suspicion of fraud or other exceptional cases. In the very unlikely case that we do cancel your order, we will contact you immediately with an explanation and seek to agree on a new order and delivery arrangement.
  10. Upon delivery of goods, the buyer is to immediately notify new skanu of any order that is damaged, contains incorrect items or an incorrect quantity, or is incomplete. Please notify us by email at hello@newskanu.com with photos of the items and a description of the issue. new skanu will address any issues within 3 business days (or sooner if possible) and in accordance with relevant consumer protection rights.

Store Pick-up

NOTICE: Store Pick-up will be paused from 26th Auguste 2021 to 7th September 2021.

  1. At checkout, a buyer may opt to Pick-up from the new skanu store.
  2. Pick-up from the store is free. Please present Order Confirmation at the store.
  3. Store location is here: Bazilijonų g. 6, Vilnius 01303
  4. Store pick-up is anytime during store hours. Store hours are: Monday 15:00-20:00 and Tuesday to Saturday 11:00 to 20:00
  5. You will be notified when your order is ready for collection. This will typically be within 1-2 hours from order within store hours or from store opening.
  6. Your order will be held at the store for up to 1 week at no charge. After this we may charge storage at our discretion or refund your money and put the goods for sale. Or just let us know when you plan to collect it so we know.

Lithuania-wide delivery (Lithuania, other than Vilnius - except for promotions)

  1. Lithuania-wide delivery will be via Venipak. Most deliveries should arrive the next business day. Occasionally, it may be a couple more days.
  2. Lithuania-wide delivery is only available to areas with standard delivery serviced by Venipak, areas such as Neringa are not covered by the standard serviceable area. If you live in an area and are not sure whether this is available to you please contact us and we will confirm and/or find a solution.
  3. Unless otherwise advertised in a promotion or similar, Lithuania-wide delivery is free on orders €30 and over and charged at a flat fee of €5 for orders up to €29.99.
  4. Upon ordering ‘Lithuania-wide delivery’ at checkout the buyer undertakes to provide an exact delivery address and contactable phone number. The buyer must be available to receive the delivery at the nominated address between 15:00 and 20:00.
  5. The buyer undertakes to accept the goods them-self and to provide proof of age at the time of delivery. Goods can only be purchased by, and delivered to persons over 20 years of age.
  6. As proof of age is required at delivery, unfortunately items cannot be left unattended. Venipak will re-deliver in accordance with their service terms.
  7. All orders are in accordance with the restrictions and prohibitions specified in the Law on Alcohol Control of the Republic of Lithuania (i.e. orders are not executed from 20.00 to 10.00, from 15.00 to 10.00 on Sundays and 1 September).
  8. new skanu may cancel an order due to shortage of materials, suspicion of fraud or other exceptional cases. In the very unlikely case that we do cancel your order, we will contact you immediately with an explanation and seek to agree on a new order and delivery arrangement.
  9. Upon delivery of goods, the buyer is to immediately notify new skanu of any order that is damaged, contains incorrect items or an incorrect quantity, or is incomplete. Please notify us by email at hello@newskanu.com with photos of the items and a description of the issue. new skanu will address any issues within 3 business days (or sooner if possible) and in accordance with relevant consumer protection rights.
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